Introduction
At 6thVeda Consulting, we are committed to delivering high-quality research, consulting, market intelligence, and customised business solutions tailored to client requirements. Due to the intellectual, strategic, and customised nature of our services, this Refund & Cancellation Policy outlines the terms governing cancellations, refunds, project discontinuation, and related payment matters.
By purchasing our services, reports, subscriptions, or engaging in consulting projects, you acknowledge and agree to the terms outlined in this Policy.
Scope of This Policy
This Refund & Cancellation Policy applies to:
- Custom research projects
- Consulting engagements
- Market intelligence services
- Survey and fieldwork projects
- Industry reports and publications
- Subscription-based services
- Strategic advisory engagements
- Digital deliverables and downloadable materials
Nature of Services
6thVeda Consulting primarily provides:
- Intellectual property-based services
- Research and analytical deliverables
- Consulting expertise
- Customised strategic solutions
- Digital reports and publications
As most services involve resource allocation, expert involvement, customised analysis, and digital delivery, refunds are limited and subject to the conditions outlined below.
Refund Eligibility
Refunds may be considered only under specific circumstances and at the sole discretion of 6thVeda Consulting.
Refund requests may be evaluated if:
- Duplicate payments were made accidentally
- Payment was processed incorrectly
- The Company is unable to deliver the agreed service
- Technical errors resulted in failed delivery
- A cancellation request is approved before work commencement
All approved refunds are processed according to the original payment method wherever feasible.
Non-Refundable Services
The following services and deliverables are generally non-refundable:
Custom Research Projects
Once research planning, survey design, fieldwork, analysis, or project execution has commenced, payments become non-refundable due to allocated resources and operational commitments.
Consulting & Advisory Services
Fees paid for strategy consulting, advisory sessions, workshops, business consulting, or strategic engagements are non-refundable after service initiation.
Digital Reports & Publications
Purchased reports, whitepapers, market studies, downloadable files, and digital publications are non-refundable once:
- Delivered
- Downloaded
- Accessed
- Shared electronically
Due to the nature of digital intellectual property, returns cannot be accepted after delivery.
Subscription-Based Services
Fees paid for subscriptions, recurring access, or research memberships are generally non-refundable unless otherwise specified in separate agreements.
Project Cancellation by Client
Clients may request project cancellation by submitting written notice through official communication channels.
Before Project Commencement
If cancellation occurs before:
- Research initiation
- Resource allocation
- Survey deployment
- Project planning activities
a partial refund may be considered after deduction of administrative, processing, and consultation costs.
After Project Commencement
If a project is cancelled after work has begun, the client may be charged for:
- Completed work
- Allocated resources
- Research activities already performed
- Operational costs incurred
- Third-party expenses
Refunds, if applicable, will be determined based on project stage and completed deliverables.
Cancellation by 6thVeda Consulting
We reserve the right to suspend, postpone, or cancel projects if:
- Required information is not provided by the client
- Payment obligations are not fulfilled
- Unethical or unlawful requests are identified
- External circumstances prevent execution
- Force majeure events disrupt operations
In such cases, any eligible refunds will be assessed based on work completed and expenses incurred.
Report Delivery & Acceptance
Clients are responsible for reviewing delivered reports, outputs, and research materials promptly after delivery.
Requests related to:
- Clarifications
- Minor corrections
- Formatting adjustments
may be addressed where reasonable.
However, dissatisfaction based on:
- Strategic interpretation
- Business outcomes
- Market changes
- Forecast variations
- Subjective expectations
does not automatically qualify for refunds.
Payment Disputes & Chargebacks
Clients are encouraged to contact 6thVeda Consulting directly to resolve payment concerns before initiating chargebacks or disputes with payment providers.
Unauthorised or fraudulent chargebacks may result in:
- Suspension of services
- Revocation of report access
- Legal recovery actions
- Restriction from future engagements
Third-Party Costs
Certain projects may involve third-party operational expenses such as:
- Survey panel recruitment
- Data collection platforms
- Translation services
- Travel and logistics
- Technology integrations
Such third-party costs may remain non-refundable once incurred.
Customised Deliverables
All customised deliverables are created specifically for individual client requirements. Therefore:
- Custom reports cannot be returned
- Tailored consulting outputs are non-refundable
- Client-specific analytical work cannot be resold or reused
The customised nature of services significantly limits refund eligibility after project execution begins.
Refund Processing Timeline
Approved refunds are typically processed within:
- 7 to 21 business days
depending on:
- Payment method
- Banking systems
- Payment gateway processing timelines
- International transaction requirements
Processing timelines may vary based on financial institutions or third-party payment providers.
Payment Methods
Payments may be processed through:
- Bank transfer
- PayPal
- Stripe
- Other approved payment platforms
Refunds, where applicable, will generally be issued through the original payment method used during purchase.
Force Majeure
6thVeda Consulting shall not be held liable for delays, cancellations, or non-performance resulting from events beyond reasonable control, including:
- Natural disasters
- Internet failures
- Government restrictions
- Pandemics
- Labour disruptions
- Cybersecurity incidents
- Geopolitical conflicts
- Technical outages
Refund eligibility during such events will be assessed on a case-by-case basis.
Policy Modifications
6thVeda Consulting reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice.
Updated versions become effective immediately upon publication on the website.
Users are encouraged to review this page periodically for policy updates.
Governing Law
This Refund & Cancellation Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes relating to refunds, cancellations, payments, or service-related matters shall fall under the jurisdiction of the competent courts located in Madhya Pradesh, India.
Contact Us
For refund requests, cancellation enquiries, or payment-related concerns, please contact:
6thVeda Consulting
Email: info@6thveda.com
Phone: +91 9993115879
We are committed to maintaining transparency, professionalism, and fair business practices across all consulting and research engagements.